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All Systems Operational

About This Site

This site provides the most up-to-date information on Veritone Platform service availability. To contact the Support team, email support@veritone.com.

Search ? Operational
Image Ingest ? Operational
US West Image Ingest Operational
US East Image Ingest Operational
Video Ingest ? Operational
Oregon Video Ingest Operational
Sydney Video Ingest Operational
Content Delivery ? Operational
Oregon Content Delivery Operational
Sydney Content Delivery Operational
Transfer Services ? Operational
Web Applications ? Operational
CORE Operational
COMMERCE Operational
API Operational
CORE API ? Operational
Identities API ? Operational
Search API ? Operational
Orders API ? Operational
Storage ? Operational
US West Storage Operational
Sydney Storage Operational
US East Storage Operational
Digital Media Hub Components Operational
Cloudfront Application Hosting Operational
Email Service Operational
Payment Processing Operational
DMH Contentful API Operational
DMH Contentful CDN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 16, 2019
Completed - The scheduled maintenance has been completed.
Oct 16, 19:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 16:00 MDT
Scheduled - Dear Veritone Customer,

A DMH API and UI release is scheduled for Wednesday, October 16th, beginning at 16:00 Mountain time.

Production updates will be deployed to the following APIs:
- Assets
- Identities
- Orders
- Integrations

Standard API activity will not be impacted.

The DMH UI will also be updated to support new features.

If you have any questions, please contact support@veritone.com or your account representative.

Regards,
Veritone Support Center
Oct 15, 12:50 MDT
Completed - Dear Veritone Customer,

The Veritone Core release scheduled for October 16, 2019 between 07:00-09:00 Mountain time has been completed.

This Core release included enhanced support for IBM Cloud Object Storage and Azure storage locations.

If you have any questions, please contact support at support@veritone.com or your account representative.

Regards,
The Veritone Support Team
Oct 16, 08:46 MDT
Scheduled - Dear Veritone Customer,

A Veritone Core release is scheduled for October 16, 2019 between 07:00-09:00 Mountain time.

The Veritone team will be deploying production updates to the following services:
- Transcode Manager and associated services

This Core release includes enhanced support for IBM Cloud Object Storage and Azure storage locations.

Standard user activity will not be impacted.

If you have any questions, please contact support at support@veritone.com or your account representative.

Regards,
The Veritone Support Team
Oct 15, 09:00 MDT
Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019
Completed - Dear Veritone Customer,

The Veritone Core release scheduled for October 9, 2019 between 07:00-09:00 Mountain time has been completed.

This Core release included improved support for fulfillment of bulk assets.

If you have any questions, please contact support at support@veritone.com or your account representative.

Regards,
The Veritone Support Team
Oct 9, 08:47 MDT
Scheduled - Dear Veritone Customer,

A Veritone Core release is scheduled for October 9, 2019 between 07:00-09:00 Mountain time.

This Core release includes improved support for fulfillment of bulk assets.

Standard user activity will not be impacted.

If you have any questions, please contact support at support@veritone.com or your account representative.

Regards,
The Veritone Support Team
Oct 7, 13:15 MDT
Oct 8, 2019

No incidents reported.

Oct 7, 2019
Resolved - Dear Clients,

The service interruption affecting our website, https://core.wazeedigital.com/, has been resolved and the site is available again.

We will continue to monitor Veritone Core and Veritone Core Services throughout the day. Please note that this incident did not impact media ingest and processing which occur through the back-end services.

If you have any questions, please contact support at support@veritone.com or your account representative.

Regards,
Veritone Support Center
Oct 7, 12:03 MDT
Identified - Type: Veritone Information Notice
Date: 2019-10-07
Time: 11:20AM MDT

Dear Clients,

On Monday, October 7th 2019, at 11:15am MDT, Veritone Core experienced a service interruption bringing the website, https://core.wazeedigital.com/, offline temporarily. We have identified the cause for this incident and our teams are currently deploying a fix.

We will be monitoring Veritone Core and Veritone Core Services throughout the event to identify any issues as quickly as possible. Please note that this incident does not impact media ingest and processing occurring through the back-end services.

If you have any questions, please contact support at support@veritone.com or your account representative.

Regards,
Veritone Support Center
Oct 7, 11:28 MDT
Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019
Completed - Dear Veritone Customer,

The Veritone Core release scheduled for October 2, 2019 between 07:00-08:00 Mountain time has been completed.

This Core release included better support for ingest.

If you have any questions, please contact support at support@veritone.com or your account representative.

Regards,
The Veritone Support Team
Oct 2, 08:04 MDT
Scheduled - Dear Veritone Customer,

A Veritone Core release is scheduled for October 2, 2019 between 07:00-08:00 Mountain time.

This Core release includes better support for ingest.

Standard user activity will not be impacted.

If you have any questions, please contact support at support@veritone.com or your account representative.

Regards,
The Veritone Support Team
Sep 30, 11:21 MDT