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All Systems Operational

About This Site

This site provides the most up-to-date information on Wazee Digital Platform service availability. For more information on how these services impact your product, or to report an issue please visit the Wazee Digital Support Center or email support@wazeedigital.com, available 24/7.

Search   ? Operational
Image Ingest ? Operational
US West Image Ingest   Operational
US East Image Ingest   Operational
Video Ingest ? Operational
Wyoming Video Ingest   Operational
Oregon Video Ingest   Operational
Sydney Video Ingest   Operational
Content Delivery ? Operational
Wyoming Content Delivery   Operational
Oregon Content Delivery   Operational
Sydney Content Delivery   Operational
Transfer Services   ? Operational
Web Applications ? Operational
CORE   Operational
COMMERCE   Operational
API Operational
CORE API   ? Operational
Identities API   ? Operational
Search API   ? Operational
Orders API   ? Operational
Storage ? Operational
Wyoming Storage   Operational
US West Storage   Operational
Sydney Storage   Operational
US East Storage   Operational
Digital Media Hub Components Operational
Cloudfront Application Hosting   Operational
Email Service   Operational
Payment Processing   Operational
CMS API   Operational
CMS Content Hosting   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 22, 2018

No incidents reported today.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018
Completed - API deploy has been completed.
Apr 18, 15:24 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 14:00 MDT
Scheduled - Dear Wazee Digital Customer,

An API release is scheduled for April 18th beginning at 14:00 Mountain time.

Production updates will be deployed to the following services:
- Assets
- Identities
- Orders
- Integrations

Standard user activity on the following products should see minimal impact.
- Digital Media Hub
- CRUX APIs

If you have any questions, please contact support@wazeedigital.com or your account representative.

Regards,
Wazee Digital Support Center
Apr 18, 08:32 MDT
Completed - Dear Wazee Digital Customer,

The Core product release scheduled for April 18, 2018 between 05:00-08:00 Mountain time has been completed.

Please remember it is best practice to clear your cache after updates. This can be completed using Control + Shift + Delete or Command +Shift +Delete (Mac).

For more information regarding this release please review the Core Release Notes

If you have any questions, please contact support at support@wazeedigital.com or your account representative.

Regards,
Wazee Digital Support Center
Apr 18, 07:49 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:00 MDT
Scheduled - Dear Wazee Digital Customer,

A Core product release is scheduled for April 18, 2018 between 05:00-08:00 Mountain time.

The Wazee Digital team will be deploying production updates to the following services:
- Core

For more information regarding this release please review the Core Release Notes.

Standard user activity will not be impacted.

If you have any questions, please contact support at support@wazeedigital.com or your account representative.

Regards,
Wazee Digital Support Center
Apr 11, 10:33 MDT
Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018
Resolved - Type: Wazee Digital CDN service degradation
Date: 2018-04-10
Time: 9:25 am MDT

Dear Wazee Digital Core Customer,

After monitoring our processes, we have determined this issue is resolved and CDN publishing is now fully operational.

If you have any questions, please contact support at support@wazeedigital.com or your account representative.
 
Regards,
Wazee Digital Support Center
Apr 10, 11:14 MDT
Monitoring - Type: Wazee Digital CDN service degradation
Date: 2018-04-10
Time: 9:25 am MDT

Dear Wazee Digital Core Customer,

We have addressed the issue with uploads to our CDN and are now monitoring the service to ensure recovery.

If you have any questions, please contact support at support@wazeedigital.com or your account representative.
 
Regards,
Wazee Digital Support Center
Apr 10, 09:38 MDT
Investigating - Type: Wazee Digital CDN service degradation
Date: 2018-04-10
Time: 9:25 am MDT

Dear Wazee Digital Core Customer,

We've detected a degradation of services within Wazee Digital sites. The issue is impacting uploads to our CDN and affecting availability of web preview renditions. Our teams are working on identifying the root cause and providing a resolution to resume normal functionality.

If you have any questions, please contact support at support@wazeedigital.com or your account representative.
 
Regards,
Wazee Digital Support Center
Apr 10, 09:29 MDT
Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.