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All Systems Operational

About This Site

This site provides the most up-to-date information on Veritone Platform service availability. To contact the Support team, email support@veritone.com.

Search ? Operational
Image Ingest ? Operational
US West Image Ingest Operational
US East Image Ingest Operational
Video Ingest ? Operational
Oregon Video Ingest Operational
Sydney Video Ingest Operational
Content Delivery ? Operational
Oregon Content Delivery Operational
Sydney Content Delivery Operational
Transfer Services ? Operational
Web Applications ? Operational
CORE Operational
COMMERCE Operational
API Operational
CORE API ? Operational
Identities API ? Operational
Search API ? Operational
Orders API ? Operational
Storage ? Operational
US West Storage Operational
Sydney Storage Operational
US East Storage Operational
Digital Media Hub Components Operational
Cloudfront Application Hosting Operational
Email Service Operational
Payment Processing Operational
DMH Contentful API Operational
DMH Contentful CDN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 29, 2020

No incidents reported today.

Jan 28, 2020

No incidents reported.

Jan 27, 2020
Completed - The scheduled maintenance has been completed.
Jan 27, 15:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 14:31 MST
Scheduled - Dear Veritone Customer,

An API update is scheduled for Monday, January 27th, beginning at 14:30 Mountain time.

Production updates will be deployed to the following APIs:
- Assets/Search

This update should provide some performance improvements for search requests.

Standard API activity will not be impacted.

If you have any questions, please contact support@veritone.com or your account representative.

Regards,
Veritone Support Center
Jan 27, 13:17 MST
Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020
Completed - The scheduled deploy has been completed.
Jan 23, 17:39 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 16:00 MST
Scheduled - Dear Veritone Customer,

A DMH API and UI release is scheduled for Thursday, January 23rd, beginning at 16:00 Mountain time.

Production updates will be deployed to the following APIs:
- Assets
- Identities
- Orders
- Integrations

Standard API activity will not be impacted.

The DMH UI will also be updated to support new features.
https://help.veritone.com/en/articles/3657218-digital-media-hub-release-notes-january-23rd-2020

If you have any questions, please contact support@veritone.com or your account representative.

Regards,
Veritone Support Center
Jan 22, 17:21 MST
Completed - Dear Veritone Customer,

The Veritone Core release scheduled for January 23, 2020 between 07:00-09:00 Mountain time has been completed.

This Core release included optimization for IBM Cloud Object Storage content discovery.

If you have any questions, please contact support at support@veritone.com or your account representative.

Regards,
The Veritone Support Team
Jan 23, 08:56 MST
Scheduled - Dear Veritone Customer,

A Veritone Core release is scheduled for January 23, 2020 between 07:00-09:00 Mountain time.

The Veritone team will be deploying production updates to the following services:
- Transcode Manager and associated services
- Core and associated services

This Core release includes optimization for IBM Cloud Object Storage content discovery.

Standard user activity will not be impacted.

If you have any questions, please contact support at support@veritone.com or your account representative.

Regards,
The Veritone Support Team
Jan 21, 17:22 MST
Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020
Completed - Dear Veritone Customer,

The Veritone Core release scheduled for Janurary 15, 2020 between 07:00-09:00 Mountain time has been completed.

This Core release included expanded support for IBM Cloud Object Storage.

If you have any questions, please contact support at support@veritone.com or your account representative.

Regards,
The Veritone Support Team
Jan 15, 08:49 MST
Update - The Core deploy will start at the originally scheduled time of 7 AM MST on Janurary 15, 2020.
Jan 14, 18:33 MST
Update - The Core deploy scheduled for Janurary 15, 2020 has been postponed.

This page will be updated when further information becomes available.
Jan 14, 14:05 MST
Scheduled - Dear Veritone Customer,

A Veritone Core release is scheduled for Janurary 15, 2020 between 07:00-09:00 Mountain time.

The Veritone team will be deploying production updates to the following services:
- Transcode Manager and associated services
- Core and associated services

This Core release includes expanded support for IBM Cloud Object Storage.

Standard user activity will not be impacted.

If you have any questions, please contact support at support@veritone.com or your account representative.

Regards,
The Veritone Support Team
Jan 13, 14:13 MST